Shipments and returns

As a general rule, the packages are shipped after receipt of payment.

We have shuttle service or international -nacional shopping or pick up their own shop. Whatever shipping method you choose, we will provide a link so you can track your order online.

Our transportation service is based on Zeleris, which includes:

Management of shipments Online

• Tracking online for sender and recipient
• Simple incorporation of information on shipments to shop online
• Advanced tool shipments Zeleris Easy Web
• Resolution of incidents online for sender and
• National and International Transport

National courier

• International courier
• Two delivery attempts
• Standard options to return and exchange items purchased
• Notice collected and sent by mail, telephone and SMS
• Cash on delivery
• Delivery Option about convenience

Shipping costs include handling and packing fees as well as postage. The handling charges are a fixed price, while transport costs vary according to the total weight of the package. We advise you to group all your items in one order. We can not combine two different orders, and shipping charges apply for each individually. We are not responsible for any damages suffered after sending your package, but we do our best to protect all fragile items.